So how to solve this problem without remote control. Sceptre 4K UHD TV models are the best in the market. If you still dont get a picture, go to #4. put it off went to sleep. These type of chemicals might damage the housing and the LCD glass. Please see if that solves your issue. Think Ill try and fit the stand on the new one anyway. Resetting the monitor is thebest way to get your monitor working again. Please make sure there is line of sight from the remote controls front sensor to the remote sensor of the TV. A faulty power source is the most common cause of this problem. Sceptre offers premium products of the highest quality with options that cater to everyones needs, whether it is at home or on the move. TCON BOARD or VIDEO DRIVER BOARD. One last note: If you have an A/V receiver connected to your TV, make sure its programmed correctly for video. $399.99. If you use the Sceptre QWERTY remote control, this problem is most likely caused by dirt or grime on the buttons. i change it from standard to dynamic. This assures customers that they will receive high-quality service no matter where they reside. Then, look through all visible wires. along with a T-con board as well as other internal parts. Hello Beverly I experience the same issue. A faulty remote is the most probably the most common reason for auto-turning on and off of the Sceptre TV. Put old board back in and lights come on to the other 2 green boards but still no picture. This is especially true if you use an HDTV and you are not used to having a bright picture. Reboot both the router and the TV to fix any ongoing issues. At this point, we're running out of options. Then, it will not display correctly and flash blue light. Make sure that your source is on Media.. If your HDCP video device uses RCA AUDIO jacks, youll need to obtain a RCA audio converted into 3.5 mm mini-jack cable. Once your monitor is completely dead, it is totally hard to fix. 4. I have a blackout on my Injoo 55 where there is no sound or picture. If you are having trouble connecting the WIFI to your Sceptre TV, check out the below-given guide: In case your Sceptre TV remote is not working, you can quickly fix it following the below-given guide: This issue mainly arises when you have a damaged HDMI cable, or the HDMI cable isnt properly inserted into the TV or the source device. Me too I have a 70 inch Roku had for 15 months and of course its out of warranty same thing happening with mine. X505BV television repair. You will get the issue of TV turns ON but no picture or sound, if the TV is switched to the wrong input channel, because the device will not able to show any pictures or sound. producing sounds then obviously you know that is not the case. If the TV turns off even with video and audio showing on the TV screen, please contact Sceptres Technical Support Group for help. Does the power indicator light change colour when you go to turn the TV on? What happens when your TV screen appears to be black/blank but when switched on you can see vague movement beyond the blankness? There are lots of root causes for a TV screen Royal smart tv 55, HI MY TV GOES BLACK BUT HAS SOUND WHAT IS THE PROBLEM. Enter your email address to subscribe to the TV Answer Man and receive notifications of new posts by email. Enter the Menu settings with the remote control and choose the Set Up option. However, if you plan to buy a new TV brand, we would advise you to check the worst TV brands on the market first. But todays Smart TVs, and smart TV devices, are just as sophisticated and complicated as any PC, and consequently, susceptible to the same technological glitches. But if you have multiple devices connected to your TV, and you cant get a picture on any HDMI port, then its likely not a device problem. Pixels defects within industry specifications are inherent to this type of product and do not constitute a defective product. Some Sceptre Smart TVs are more susceptible to background noise than others. But one thing is for sure, it is a fix that everybody can perform at home with an insignificant experience. Bought a new power board and that wasnt the problem. Everything else works fine.. Ive the same tv and am seeing faint pictures and words, The backlight is not working.. Kindly seek for a professional repairer to fix it for u, It is caused by the backlight that supplies light to the screen. My Top Suggestions. Sound but no picture. Should have been my first sign. My diamond 32 is black on screen bt theres sound what can be the problem. black screen could be a sign that your TV is switched off. i had to reset the screen size. Fortunately, some of Blue Light Shift Flicker-free technology: Certificates . This issue Was it something you were able to fix, or did you need to get a new TV? But instead you may hear the sound but the screen stays totally black with no picture. The good news is that this is a rather simple issue to resolve. Reassemble the complete unit the same as you remove out. If you only have one device connected to your TV, its possible the device is the problem. If not, we have more options to help you. one. Next, release the button and turn on the TV again. Lg tv turns on with both dish remote and roku but black screen..then then 7 seconds later turns itself off?? If you are using ANTENNA:AIR as your source, make sure your signal is strong. If there are no visible images on the screen, then the screen is clean. Two types of resets exist, with the simple power cycle being the most popular and simple to execute. Setting the refreshing rate too low is another major reason here. Ive tried unplugging it for a half an hour and the plugged it back in but still nothing. Hello, I have a Samsung tv Un55ks800df. If it is connected to a power strip, make sure it is well working. Sceptre: Model Series: UltraWide: Model Number: 34WQ60C: C345W-2560UN: Alias: . My tv is a Toshiba and it works fine for about 5 minutes then the screen goes completely black, but the sound still work. Conrad south Auckland nz, Hi Beverly I am having the same problem I have a 65 TV and have a black screen with sound. The tv does not have sound or picture. Learn how your comment data is processed. With audio), I have black screen with sound,turn off and back on,gives me about 30 seconds before going black again,i noticed the lights in the back all go out at the same time tv is a Toshiba model no,48u7653db. When I switch on my hisense tv,no picture the screen is just blank, Hi. If you are attempting to check the picture from a cable box or other devices, swap it for another device. Unplug any connected devices as well to ensure everything is reset at the same moment. X505BV television repair. Firstly, turn off the TV, and unplug it from the power socket. What we discovered was that it might be light sensative In the morning the sun is very bright so we tried moving the TV out of the direct sunlight after the 1st time it blacked out, that seemed to work. So, it is the right time to change your failing monitor. The TV Answer Man is veteran journalist Phillip Swann who has covered the TV technology scene for more than two decades. To fix this problem, TV owners need to repair their backlights. The no signal might be that the TV is not switched to your aerial but rather to one of the other inputs available on your TV e.g. All initial voltages are ok. After pressing stand by bottom several time , led light blinks once a time and pwer supply on/ off voltage came and again drop. hire a technician to avoid causing further damage. For example, you may need a new cable or satellite receiver. How Much Is It? HDCP video is showing no HDCP support Display has dead / stuck / bright pixels. If this is a TV, see if all the sources are giving you the same problem. And I'm not able to turn it off (red light). You can do this by plugging another appliance into the socket. So before you panic, check if everything is properly working or no loose None of the buttons on the back or the remote do anything. Change the setting to CC1 or turn off closed captioning and the box will disappear. Examine the Hardware If a Sceptre TV reset does not resolve the problem, checking the hardware may resolve issues with picture and sound. Reset the receivers and your TV by unplugging them for about 20 seconds. Then, solder the new capacitor in that place. After examining and replacing external hardware like cables, satellite or cable boxes and external audio systems, remaining problems are likely caused by an internal issue with the television. I have a vizio tv i watched lastnight. copyright 2023 SCEPTRE Inc. All rights reserved. In the standby position the red light is on, but when you hit the power via the button or remote, the light turns blue as if the television was actually turning on. Please help. Get relaxed if you are seeing this factor with your monitor. Make sure the connections are snug as a slightly loose cable connection can cause frequent problems. It's dead. I tried to power it on but it wouldn't. Usually there is an orange light on in the corner of the set that turns blue when you power it on. This is especially true if youre enjoying a TV show or a movie in a noisy room. Your email address will not be published. Pick up your remote and hit the Input or TV/Video button to see if theres a signal coming from another source connected to your TV, such as a Blu-ray player or game console. Completely blank! Mine was that the picture was blue and no sound. It just started happening in the last week. This is probably the second most common Sceptre TV issue. Mine did the same thing, 6 million people have joined the suit but when I contacted to see just which two capacitors needed to be replaced, they acted like they had never heard of the problem. For the soft reset, you need to plug the TV into the power socket, then unplug it, and wait for at least 60 seconds before replugging the TV into the power socket. Then, try changing the channel again. The backlight works fine though but the TV is not displaying any picture or sound. If this is a monitor, try going into the video cards driver settings to see if you can adjust the image from the video card drivers settings. what can you do to fix it? When there is a long term of using your monitor, the entire significant parts may get damaged. If you are attempting to check the picture. 33,648 views Feb 28, 2020 This is a full television repair tutorial on the repair of. Are Sceptre monitors good for gaming? Lastly, avoid buying from sites that have no reviews and require payment through PayPal or wire transfer. After a few seconds, your screen will power back up and you will be met with a blue screen with the Sceptre TV logo. (Black screen. We could not figure it out, also because it was not happening every day. Repair cracked or damaged ones. 3. Sceptre offers an online and phone-based customer support service to help resolve issues specific to its television models. To fix this, move something like a clock radio or a cell phone closer to the TV or move the TV farther away from anything which might be blocking the IR signal. Does ESPN's 4K College Basketball Games Include HDR? Let's begin. Also, you need to switch the source to get rid of the poor fault issue. What can I do? My Insignia 55 Class LED 4K UHD Smart Fire TV Edition TV screen dims to almost black. 5. It is impossible to get to any menus because the screen stays black. If the second port still shows a blue screen, then go to #3.). This issue can arise due to a variety of different reasons. I do not understand the problem, is it the firmware?? SCEPTRE sets limit on the LCD at 3 dead pixels in a cluster adjacent to each other, or 5 dead pixels in a combination of color and brightness. Im using antenna as sourse of transmission. Sceptre TV can have a variety of different problems just like every other TV brand. Please what can I do? Now, go to Display. Our expert team will reply to you ASAP. I'm pretty handy at fixing things. still under warranty, seek help from the manufacturers tech support. My samsung 40" LCD tv with model number LE40A656A1F stays on standby(redlght only) no light, no image, no sound. The TV features a power saving mode which will automatically turn off the TV, if theres no signal provided for more than 5 minutes. At the same time, disconnect the cord from the back of the monitor. Mine had a half dark screen, could still see through it just dark, then today, the whole screen went blackany ideas what it could be. Most of the time, inactive power sources and Blue Light Shift: Blue Light Shift reduces blue light, allowing you to comfortably work, watch, or play applications without straining your eyes. Check other sources to see if they give you the same problem. Has gone dark. If it doesnt, then you have a more serious issue, and you should contact an expert to help you fix it. My side panel has power, Home , channel and vol button. And it is achieved by our expert analysis combined with real-time data from the product itself and how customers reviewed that product. 4. Refer to page 40 for more information. Many contemporary desktop monitors and smart TV sets have built-in cameras. Sceptre 27 inch QHD IPS LED Monitor 2560x1440 HDR400 HDMI DisplayPort up to 144Hz 1ms Height Adjustable, Build-in Speakers, Gunmetal Black 2021 (E275B-QPN168) . My tv has been working I have taken the TV of the wall and extend the cable and it has not been dropped yet station is good cable question but I cant get the picture I put it back to the old cable and still I cant get a picture the TV is rather used it 18 months old and it hasnt been dropped what could be three, My tv is black on the screen,no suond no anything, My TV looked like it wuz turnt off, then I opens it and used one of them big crack lighters and lits up the heat stinks things and now it works again I wuz releafed you no what Im saying 4 real, same her dnt know what to do, did you get any help, When I turn my rca tv on for a few seconds it stays on and the the picture goes black LED50B45RQ, Hi Margaret, You should now better understand what causes most of the problems with your Sceptre TV. If the remote control or bezel is dirty to the point where you cannot simply dry wipe it, please lightly dampen the wiping material (. But, be careful not to get any of the alcohol on the printed circuit board. The audio and HDMI cables are especially important for functionality. The difficulty with purchasing a fake smart TV is that the seller doesnt have any assurance that it will work as advertised. Not sure I can even send the new power board back yet. Most probably the second port still shows a blue screen, then the screen stays.. Light change colour when you go to # 4. put it off to... Not able to turn the TV again then 7 seconds later turns itself off?! Common Sceptre TV issue you need to switch the source to get to any menus because the,! Shows a blue screen, then go to turn it off went to sleep is the. Have built-in cameras you were able to turn the TV you go to turn the TV Answer Man veteran... Every day Smart TVs are more susceptible to background noise than others remote and but... Because the screen, then the screen stays totally black with no.... 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